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Phemex Ends Metal, Taiko and Mantra Network Support September 23: Withdrawal Checklist

Phemex will stop deposits and withdrawals over Metal, Taiko and Mantra networks at 07:00 UTC September 23. Users should move affected assets first.

Crypto Support Desk
Crypto Support Desk

Crypto Support & Research Desk

Published Sep 21, 2026
Updated Sep 21, 2026
5 min read
Referenced Assets:General Market
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Direct answer: Phemex says it will discontinue deposit and withdrawal services via the Metal, Taiko and Mantra networks at 07:00 UTC on September 23, 2026. If you hold an affected asset on Phemex and need self-service withdrawal over one of those networks, move it to a compatible external wallet or platform before the cutoff and confirm the receiving network carefully.

What is ending?

Phemex attributes the decision to lack of stable node support and the absence of corresponding spot trading pairs. The change is network-specific: Phemex says other supported networks and related services are unaffected.

Deadline

Deposits and withdrawals through the affected Metal, Taiko and Mantra networks end at 07:00 UTC on September 23. Phemex warns that deposits made through an affected network after the deadline will not be credited and may be unrecoverable. Self-service withdrawals through those routes will also no longer be available.

Safe withdrawal checklist

1. Identify the exact network

Do not select a destination merely because the token ticker matches. The receiving wallet or exchange must support the same network you choose on Phemex.

2. Generate a current receiving address

Open the destination platform directly, select the asset and exact network, and copy the address from there. Avoid addresses supplied through search ads, social-media replies or direct messages.

3. Test first when practical

For a meaningful balance, a small test can confirm that the route, address format and destination crediting are correct. Leave enough time before the deadline for confirmations and any exchange processing.

4. Confirm credit before sending the remainder

Phemex explicitly asks users to ensure assets have been successfully credited to the receiving wallet or platform.

If you miss the deadline

Use official Phemex customer support. Phemex says it may assess whether assistance is technically possible, but recovery is not guaranteed. Do not pay an unofficial “recovery agent” or disclose private keys.

Official source

Phemex discontinuation notice.

FAQ

When is the cutoff?

07:00 UTC on September 23, 2026.

Will deposits after the deadline be credited?

Phemex says they will not be credited and may be unrecoverable.

Are all Phemex networks affected?

No. The notice is specific to Metal, Taiko and Mantra network routes.

Informational only; not investment advice. Verify current network availability directly with Phemex and the receiving platform before transferring assets.

Regulatory & Financial Risk Disclosure

The opinions, research, and analysis expressed in this publication are solely for educational and informational purposes and do not constitute investment, financial, legal, or tax advice. Digital asset markets are speculative and volatile. Past performance does not indicate future results. Always perform independent due diligence.

About the Author

Crypto Support Desk
Crypto Support Desk

Crypto Support & Research Desk

Crypto Support Desk publishes practical, source-led guides to exchange, wallet, network and on-chain service changes. Information is checked against primary or reputable security sources and is not investment advice.

Source-led crypto support research